Robert Warnes

IT Professional / Customer Service

ROBERT WARNES

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Skilled IT professional / customer service representative experienced in sales and support services. Seasoned communicator and problem solver suited to customer service roles. Courteous, empathetic and skilled at de-escalating challenging situations.

EXPERIENCE

  • Concentrix, Advisor (2025-Present)
  • SkyMesh, Customer Contact Officer (2022-2025)
  • Qualbert.com, Senior Reviewer (2021-Present)
  • Video Recordist, M+ Museum, Hong Kong (2020)
  • QA Department, Computers4Learning (2019-2021)
  • Video Producer, Amino Apps (2019)
  • IT Intern, Townsville University Hospital (2017)
  • Columnist, Townsville Bulletin (2011)
  • Customer Area, McDonalds North Ward (2008-2014)

SKILLS

  • Programming Languages
    • Python
    • Java
    • SQL
  • Audio/Visual Editing
    • Adobe Photoshop
    • Adobe Premier
    • Audacity
    • MAGIX Vegas
  • Social Media Marketing
    • Facebook
    • Twitter
    • Youtube
  • Collaboration
  • Communication
  • Building Computers

LICENSES AND CERTIFICATES

  • Bachelor of Information Technology (2017)
  • Academy of Modern Languages – Short Courses – Japanese Elementary (2017)
  • Certificate III in Computer Aided Drafting (2011)
  • Certificate II in Information Technology (2008)
  • Queensland Certificate of Education (2008)

EDUCATION

  • Bachelor of Information Technology, James Cook University (2013-2017)
  • Barrier Reef Institue of TAFE (2011)
  • High School, Ignatius Park College (2004-2008)

VOLUNTEER WORK

  • Plasma Donor, Australian Red Cross (2010 – Present)
  • Tuckshop, Yungaburra State School (2016-2017)
  • James Cook University Open Day (2014-2017)
  • Madman Anime Festival Brisbane (2019)

AWARDS

  • McAdemy Awards 2011, McDonalds
  • McAdemy Awards 2010, McDonalds

Robert Warnes (2026)